Hybrid is here to stay, and it will surely turn work upside down. Adopting new ways of working and relating will be the name of the game, as employees, leaders and companies navigate the reimagined landscape of work. Managing the change successfully will require starting with people. Ensuring hybrid works for them will serve employees, but will also be good for companies—based on helping people succeed so they can bring their best to work. And there are definitely ways it’s possible to make hybrid work best.
Here’s what will work best, for hybrid to hum and to facilitate a transition to working differently in the future of work.
Vision and Direction
Figuring out how a hybrid approach will work best is an opportunity to reinvent the future of work. But too often, it is being managed at a tactical level. Details like who should return, on which days and with what performance expectations are clearly key, but it will also be critically important to ensure a future vision is part of the mix.
As people embrace a hybrid model—spending some time in the office and some time working from home—it’s also helpful to coach them in how to decide what work they do in which location. While this may seem obvious, it’s generally not. Suggest criteria for when people should come in, and when they might work from home. Recommend that individuals be intentional about where they’re working for given tasks and suggest teams have discussions about the points in their projects when it is best to be face-to-face, all-remote or hybrid.
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